RMA Process
If you need to return, replace, or repair a product, please submit an RMA request below. Our team will respond within one business day.
RMA Process Steps
1
Submit RMA Request
Fill out the form with product and issue details
2
Receive RMA Number
We will review and issue an RMA number via email
3
Ship the Product
Send the product with the RMA number clearly marked
4
Processing & Resolution
We will inspect and process your return/repair
Phone
02-28940038Important Notes
- • Products must be within the warranty period
- • Please include original packaging if possible
- • Do not ship before receiving an RMA number
- • Processing typically takes 5-10 business days
RMA Request Form
Please fill in the details below. We will respond within one business day.